Payment Performance Reporting - Dispute resolution

Our policy is to make payment in accordance with the terms of any contract in place.  In the event of a dispute, the person or department responsible for the contract will endeavor to resolve any dispute with the supplier.  If that is unsuccessful, any dispute resolution process set out in the contract will be followed or, in the absence of such process or the process failing to resolve the dispute, a court will ultimately decide whether payment is due to a supplier.