Investor FAQ

The question and answer guide is intended to provide a brief introduction to Carpetright plc, its operating companies and shareholder issues. These sections are regularly updated.

Investors

What is Carpetright plc's vision?

The Group aims to be the first choice for all consumers by offering the broadest range of floorcoverings, at the keenest prices, with unbeatable customer service. You may also wish to see how we have delivered against this vision here, "Our Vision".

What are your principal areas of business?

Carpetright plc is Europe’s leading specialist floor covering retailer, selling a wide range of carpets, rugs, vinylsand laminates together with associated accessories. In addition, the product offering was extended to selling beds following the acquisition of Sleepright. The Group trades from 703 stores organised and managed in two geographical segments. These arethe “UK & RoI” (comprising the UK and the Republic of Ireland) and the “Rest of Europe” (comprising The Netherlands and Belgium).

How does carpetright plc seek to build shareholder value?

The primary financial objective of the Group is to deliver long-term sustainable growth in earnings per share and cash flow. We achieve this through a number of strategies, the detail of which can be found in our "Company Overview" section.

How has Carpetright plc performed over the past five years in terms of growth, revenues and profits?

View the 5 year summary.

How do I get a copy of the Annual and Interim Reports?

You can view and download a copy of the reports from the Annual Reports and AGM's section of this site.

Alternatively, you can contact us directly via email and request a hard copy.

Email investor queries: investor.relations@carpetright.co.uk

Should I invest in Carpetright plc?

We are not authorised under the Financial Services and Markets Act 2000 to provide advice to investors. For investment advice, please contact a stockbroker or independent financial adviser regulated by the Financial Services Authority.

What is the dividend policy at Carpetright plc?

What is your issued share capital?

The Company is required by the FSA's Disclosure and Transparency Rules to disclose to a RNS on a monthly basis its issued share capital and voting rights. Details of the latest announcement can be found in the regulatory announcements section of our website.

What is Carpetrights market share?

Carpetright is the market leading floorcoverings retailer in Europe. Current estimates put our marketshare at 21.4% of the UK total floorcoverings market. (Source: Verdict Research: UK Furniture & Floorcoverings Retailers 2009, published February 2009).

What is the stock/ticker symbol for Carpetright plc?

CPR

When does Carpetright report its financial results?

Full details can be found in our financial calendar.

Private Shareholders

Who are the Company's Registrars and how do I contact them?

Carpetright's registrars are:

How do I check my shareholding details online?

You need to go to the Carpetright plc web page maintained by the Registrar.

What do I need to do if I change my personal details?

Please write to the Registrars as soon as possible at: