Developing Committed People

We employ over 4,000 people in stores, depots and offices throughout the UK, Republic of Ireland and Europe.

Our aims

To ensure everyone has the right skills and knowledge to do their jobs.
To offer our people a good range of incentives and benefits.
To value and promote the diversity of our workforce.
To encourage our staff to help in the community or support charities, and recognise those who make an outstanding voluntary contribution.

Communication, we have introduced a new intranet site called “Connect” which has enabled real time communication to our stores.
All Company Policies and Procedures are now available as reference tools on “Connect”.
With the new EPOS system rolled out our staff now have access to e-learning and the initial focus has been on three basic Health and Safety modules.
We have introduced training modules for staff and managers to support the customer experience in our stores.

To review the e-learning pilot and develop more modules.
To promote all our benefits particularly via a new intranet site to ensure our staff are aware of the benefits available.
Monitor the composition of our workforce to ensure we reflect the communities we operate within.
To continue to increase training for all our staff including product knowledge, selling skills and management training.